Unlocking the full potential of passkeys
Are you hearing the hype about passkeys? Itâs definitely a trending topic.
Will they release us from the password purgatory we live in?
First, let me say: I love that companies are replacing passwords with more modern technologies. Passkeys are a great alternative.
But most people are thinking of the ideal scenario with passkeys: The legitimate user logs in from the same device they always use, and everything is smooth and seems very secure.
In fraud, even if the ideal scenario happens 99% of the time, that 1% can hurt a lot.
So you have to have a plan to mitigate the 1% issues.
And thereâs one thing in particular thatâs challenging with passkeys right now:
Account recovery. How do you recover your identity if you lose your device? Or you forget your phone?
Most passkey implementations Iâve seen so far default back to a password or pass phrase for account recovery.
If your account recovery method is a password, at the end of the day you havenât done much to improve security. You improved UX a lot, because people won't need to use a password all the time. But theyâll still need to have a password.
Just to be clear, this issue isnât a showstopper for passkeys. Itâs something that needs to be accounted for.
And it can be accounted for. For example, location can really help in this situation.
Incogiaâs research has found that 85% of the first legitimate logins to a new device occur from a trusted location (a location they visit frequently, like their home or workplace).
If theyâre setting up a new device or recovering their account on a new device and theyâre at a trusted location, thatâs a strong signal you can rely on in place of a password.
Passkeys are a great alternative to passwords, but you need to make sure youâre designing for their limitations as well. Do that, and you get the best of both worlds: higher security with lower friction.